Controlling and sharing information during process execution
nlyte® provides the capability to build custom forms to help you gather the essential information you need to fulfill a service request. Once you have designed a form and linked it to a process workflow, you can use it to capture information as each task of the associated service request is performed.
nlyte® gives you precise control over how these forms can be used. You can provide custom views of the form for different users. You can specify which individual fields within a form will be available at different points in the lifecycle of the service request and the permission levels that will apply at each of these times.
Permission levels allow you to control how the user performing the task may use the form, if at all, and the fields it contains. This means you can gather and share information across tasks or choose to hide information at certain times.
Fast creation of complex forms
The nlyte® form builder is an easy to use graphical editor allowing users to create detailed forms using a wide range of controls that includes free text fields, check boxes, multiple choice combo boxes, calendar tools, URL links, cascading forms and asset pickers. For each of these controls you can define a variety of properties that describe in detail how it will work on the form.
nlyte® simplifies form creation. The drag and drop form builder allows you to quickly select icons from the library of standard controls to create the form on the building stage. Once it is completed and published, you can link the form to processes and stipulate how it will be available to users as they execute individual tasks within the associated services.
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